“Working with Kelly at Illume allowed us to orient new board members to our mission and core values, while at the same time get everyone newly excited about our strategic priorities and next steps. We’ve gained focus and direction as a result of just a few days working with Illume.”

-Jennifer Wofford, President, Trumansburg Central School District Foundation, Trumansburg, NY 

“Kelly is organized and very responsive to questions and problems.  She streamlined existing projects and provided a structure for the successful development of a new product. Kelly is great to work with.”

Caroline Nowak Rasmussen, CFO, Agricultural Modeling and Training Systems, LLC, Groton, NY

Your workshop was most helpful to our organization and the plan do check act approach has provided a systematic means for us to continually improve. We thank you and recommend your process and workshop to any and all organizations striving for results.

– Jeff Love, Chairman, Friends of the Ithaca Youth Bureau, Ithaca, NY


“Kelly is an exceptional project management professional. She’s organized, meticulous and detailed oriented, has excellent communication skills and can quickly comprehend complex concepts and make sense of them. She can handle gathering technical requirements with ease and worked well with our team of developers. She has a calm, friendly, professional manner and is a pleasure to work with. I highly recommend Kelly’s services!”

Elisa Miller-Out, CEO, Singlebrook Technology, Ithaca, NY

Kelly and Ethan really helped bring order out of chaos, they demonstrated and modeled great practices; they did a fantastic job of documenting more than 70 operations processes for each of 5 associations, and taught through very effective hands-on approaches our staff how to do it…

– Kenneth Schlather, Executive Director, Cornell Cooperative Extension of Tompkins County, Ithaca, NY

Working with Illume Projects on our strategic planning proved to be an excellent collaboration for our small nonprofit. Illume principles Ethan Ash and Kelly White are knowledgeable in their field, detail-oriented, good at follow-through and a pleasure to work with. They did a fine job of leading us through this complicated process and we are a stronger organization because of it … and them.

Diana Riesman, Executive Director, Wharton Studio Museum, Ithaca, NY

“I find the kind of work that Kelly and Ethan do very exciting because during my last decade or so as a chief executive I finally had my eyes opened to the benefits of a well-thought-through process improvement program that was well informed by employee involvement.  Kelly and Ethan are really solid in their ability to facilitate the complicated “process of changing a process.”

– Scott Heyman, Nonprofit Board and Staff Consultant and Former Director of Education & Training, Human Services Coalition of Tompkins County, Ithaca, NY

“Kelly and Ethan have been working with local business and non-profit leaders and their organizations to help them navigate two critical areas that are often overlooked at the expense of organizational effectiveness—process improvement and collaboration.  Illume tangibly helps leaders create win-win successes with any change project using their highly effective guidance and methods. This is one more value-added set of skills for our community leaders’ tool-box.”

– Roxi Bahar Hewertson, CEO, Highland Consulting Group, Inc., Brevard, NC

“Kelly gave a sharp lecture that the students raved about afterward. It’s great to hear from practitioners who have put their ideas into action and are making things happen. Great job and thank you!”

-Dan Lamb, Lecturer, Cornell Institute for Public Affairs, Cornell University, Ithaca, NY


“Kelly was instrumental in guiding me through the complicated process of policy upkeep. I would communicate complex and subtle policy changes to her through various forms of media, and she would flawlessly, and quickly make the final changes in the system. I was always amazed at how accurately she handled my edits that were written in “pharmacy speak,” which is not her native tongue.”

– Michael Judd, Director of Pharmacy, Cayuga Medical Center, Ithaca, NY


“As PEAKS grew in impact and potential, our team began to feel overcommitted and unable to hone in on a strategic plan moving forward. Kelly and Ethan really helped us identify the most valuable use of our time and a clear, step-by-step outline for achieving our goals. They led our staff through an open, honest workshop session where we reevaluated our mission, planned action steps for targeting our most important market and created a workflow that would hold everyone accountable.”

– Emma Frisch, Former Executive Director, PEAKS, Ithaca, NY


“As a result of working with Illume, the longer and shorter cycles of strategic planning are becoming interwoven into our organizational culture. Thanks, Kelly and Ethan!”

Abbe Lyons, Former Executive Director, Ithaca Health Alliance, Ithaca NY


What Our Clients Have To Say


-Andrew G. Fagan

Executive Director, Cornell Cooperative Extension of Tioga County, Owego, NY  and Executive Director, Cornell Cooperative Extension of Chemung County, Elmira, NY